EMPLOYEE ASSISTANCE PROGRAMS AND CEAPs
As a specialist in the field of substance abuse treatment, Psyclarity Health Massachusetts is tailored to working with EAPs
If you are a company or referring professional offering EAP services, Psyclarity Health Massachusetts is designed to revolve around your needs. We provide many services that help seamlessly integrate into your EAP offerings, including:
- Employer Group Experts
With an agile and seamless approach to care coordination, Psyclarity Health offers 24/7 admissions, dedicated care coordinators, staff trained in employer group documentation, sophisticated communication channels, custom reporting, and discharge planning. - Psyclarity Health Technology Stack
Vertically integrated, HIPPA-compliant behavioral health tech stack designed to bridge the gap between patients and long-term success with a custom CRM, EHR, Telehealth Platform, and a Lifetime-Engagement App to reduce attrition, recidivism, and enhance outcomes. - Data-Driven Decisions
The Psyclarity Health software suite can source data from a multitude of sources and analyze it to make meaningful recommendations for providers and EAPs. Our analytic engine aggregates anonymized data from each platform to collect and structure research-grade data sets.
Discover the importance of close collaboration between EAP services and providers. Together is how we bridge the gap to favorable patient outcomes
WORKING WITH AN EAP
Professionals who operate EAPs require the support of experts in the field of addiction treatment and mental health care. A trusted relationship with a specialist center can streamline processes when these services are required. An EAP is an employee benefit to manage work-related stress. The services provided are free to employees and are tailored to individual needs. EAPs offer outside counselors, referrals, and resources to help employees and their family members with care provided on a confidential basis.
ABSOLUTE CONFIDENTIALITY
These restrictions are due to the Health Insurance Portability and Accountability Act (HIPAA) regulations, which require complete confidentiality between the third-party EAP provider and the employee. The HIPAA rule applies to any health institution that manages confidential information digitally and was implemented by the US Department of Health and Human Services to safeguard personal health information. It also sets limits and conditions regarding what is done with this information without the patient’s permission.
The regulation gives the patients rights over their own health information, including the right to who sees and shares records or is permitted to make changes to them. HIPAA-compliant substance abuse treatment facilities are required to comply with the privacy rule, and Psyclarity Health has the relevant accreditation and administrative systems in place to meet this need. This is an important step in ensuring complete confidentiality when choosing the right partnership with a facility.
PROVIDING SUPPORT FOR SUBSTANCE ABUSE DISORDERS
Most Employee Assistance Program services are connected in some way to addiction treatment and mental healthcare. They either directly or indirectly address stress, depression, substance abuse, co-occurring disorders, financial concerns, family issues such as divorce or parental responsibility, and legal matters. EAPs offer a specified number of free sessions – generally one to three – to assess the employee’s issue before recommending a service, counselor, or resource.
While many EAPs are unlikely to provide long-term counseling, they are well-positioned to direct employees to the services that would be able to help them with their needs in the long run. In such cases, Psyclarity Health has specialized facilities for appropriate care and welcomes collaborations with referral specialists seeking qualified assistance. This is specifically targeted at professionals who require private, patient-centric addiction treatment.
EMPLOYEE WELLNESS BENEFITS
While it is not mandatory for companies to have an EAP in place, the benefits are tangible to both employees and employers. In many cases, it is possible to resolve a problem before it becomes a crisis. This can be valuable for employees who may be in danger of making career-damaging choices.
Corporate Benefits Include:
- Increased Productivity
- Improved Office Morale
- Fewer Accidents
- Less Absenteeism
- Better Staff Retention
EAP TRENDS
Employee Assistance Programs have evolved in the 50 years since they were first implemented. In that time, protocols have become far more progressive, and as many as 77% of employers in the US now offer an EAP. Although EAPs can be established in companies with as few as five employees, many companies with less than 25 staff members do not have one in place. In most instances, this is due to the fact that they are not aware of the perks of offering EAP services or do not know how to set one up. However, the trend is growing, both in the US and globally, as companies take note of the importance of caring for the mental wellness of their teams.
EAP REFERRAL TYPES
There are various ways in which employees can access an EAP service. In some instances, the individual may choose to seek out assistance for themselves, either via phone or online. In other cases, a friend, colleague, or relative may suggest that the employee makes contact, or they may reach out to the EAP service themselves. A manager or HR professional may be concerned about the employee’s performance and recommend that they access the EAP’s services.
Sometimes, referrals may arise after issues come to light following performance evaluations, disciplinary hearings, or other legal procedures. In these instances, it is important to implement protocols as outlined by The Substance Abuse and Mental Health Services Administration (SAMHSA).
These include:
- PRE-SCREEN
Screening to confirm addiction and severity of the problem - INTERVENTION
Brief intervention to counsel the patient about the issue - REFERRAL
Referral to treatment to assist the patient in the recovery process
Once these steps have been completed, Psyclarity Health is available to seamlessly provide any necessary substance use and mental health treatment.
CARE OPTIONS
Upon admission, referring professionals can expect the care team working in Acute and Clinical Services department to undertake clinical assessments and offer appropriate treatment plans.
Psyclarity’s treatment plans and facilities have proven to be highly effective for treating substance addiction.
After assessment, medically assisted modalities may be implemented, followed by a patient-centric program of evidence-based therapies such as Cognitive Behavioral Therapy (CBT). Patients are helped to identify causes for their addictions, as well as taught life skills to manage stress and cope with issues that often trigger a relapse.
CERTIFIED EMPLOYEE ASSISTANCE PROFESSIONALS (CEAP’s)
Certified Employee Assistance Professionals (CEAP) offer counseling and support to employees and their families through a range of job-related and personal issues. While there are numerous benefits attached to the role, the designation brings with it numerous responsibilities. With this in mind, a CEAPs tasks are enhanced by developing associations with certified professionals in behavioral and mental health fields for when referrals are necessary.
Psyclarity Health Massachusetts has developed strong working relationships with many CEAPs, offering advice and specialized care for employees whose needs run deeper than basic counseling or outpatient therapy. With this in mind, if you are a CEAP, you are welcome to make contact with the Psyclarity team to see how the Center’s services can be of benefit to you and your patients.
A SOUND INVESTMENT
Although an Employee Assistance Program may seem like yet another expense for a company, it can be well worth the money. Starting an EAP offers wellness programs to show how invested you are in your employees’ health and well-being. Partnering with an experienced inpatient rehab center, such as Psyclarity, means that employees can be assured of specialist substance abuse treatment with the best possible chance of long-term recovery.
To learn more about how we can work with EAPs and CEAPs, get in touch with us.